Merry Christmas and Happy New Year from us all at Bandhini. 

Please see below for some frequently asked questions.

 

 

If I order during Christmas will my order be dispatched?

Yes! Although our team is out of office from 25/12/21 - 09/01/22, any orders made in this time with stock that is on our shelves will be dispatched as usual. However, some orders may be subject to delays. These include but are not limited to: 

  • Outdoor Cushions
  • Embellished Cushions
  • Textile Art 
  • Zoe Bios Art
  • Bedding

These items, if ordered prior to December - can not be guaranteed to arrive before Christmas. If you are on a deadline it is essential to enquire prior to 24/12/21 so we can advise you of a shipping timeframe. 

If I call or email will I be assisted?

If your enquiry is urgent we advise you reach out prior to 24/12/21 or after 10/01/22. However, during the out of office period please contact us via email at customerservice@bandhinidesign.com and we will try our best to answer any queries when we can. We will not be answering calls during this time.

What services are unavailable to me during the Out of Office period?

Although you are welcome to shop online during this time, we are closed to the public at our Showroom while we spend time with our loved ones during the festive period. Additionally, any Storyboard Services will be unavailable after the 24/12/21 - 09/01/22. You are still welcome to email designer@bandhinidesign.com with your enquiries regarding this and our Graphic Designer Chantelle will get to them from 10/01/22. 

If you would like a complete Storyboard Service before Christmas - it is advised this be underway by 4pm Tuesday 21/12/21.

Thank you for a fabulous year - we can't wait to see you all again in the New Year!