Shipping

When will my order ship?
In-stock orders usually ship within 1-3 business days. As we are a little bit out of town there can be delays with courier pickups.

Made-to-order products advise to allow up to 2 weeks (unless otherwise stated) and will ship as soon as they are complete. 

Please contact us before placing your order if you require urgent shipping or a rushed order. 

Do you ship internationally?
Yes, we ship all over the world! Your freight costs will be calculated at the checkout. 

Due to excessive shipping charges for large packages, our complimentary inserts are not included with international orders. 

Can I update my delivery address after I place my order?
We are able to change your shipping address before your order is despatched, please contact us as soon as possible to make sure we can amend your details in time. 

Please ensure the address supplied is correct and complete. Once orders are shipped to the address supplied they are out of the hands of Bandhini and any redirections must be arranged by the customer directly with the courier company. 

My parcel couldn't be delivered and was returned to a depot, can you arrange redelivery?
Our orders are shipped by courier and not Australia Post, so your order will not be delivered to a post office for collection. 

Receiving deliveries to the address supplied is the responsibility of the customer, any delivery arrangements after despatch must be organised by the customer directly with the courier company. 

I live locally, can I pick up my order?
We are more than happy for you to drop in and collect, just email customerservice@bandhinidesign.com before placing your order so we can process it without postage charges.